Terms & Conditions

Welcome to shilpomoy. By accessing or purchasing from our shop, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.

1. General

  • These Terms & Conditions apply to all purchases made through shilpomoy.

  • We reserve the right to update, modify, or change any part of these Terms without prior notice.

2. Products & Orders

  • We strive to provide accurate product descriptions, images, and details. However, slight variations in color, design, or size may occur.

  • Orders will only be processed once payment or confirmation is received.

  • We reserve the right to cancel or refuse any order due to product unavailability, technical errors, or fraudulent activity.

3. Pricing & Payment

  • All prices listed on our shop are final and inclusive of applicable charges unless otherwise stated.

  • Payments must be made through the methods we accept.

4. Shipping & Delivery

  • Delivery times may vary depending on location and courier services.

  • We are not responsible for delays caused by third-party courier companies or unforeseen circumstances.

  • Customers must provide accurate delivery information. We will not be liable for delays or losses caused by incorrect addresses.

5. Returns & Refunds

  • Returns are accepted only under specific conditions (damaged product, wrong item delivered, etc.) and must be requested within a limited time.

  • Refunds will be processed after proper verification and may take several working days.

6. Customer Responsibilities

  • Customers must provide correct and updated information when placing an order.

  • Misuse of our website, products, or services is strictly prohibited.

7. Limitation of Liability

  • shilpomoy will not be held liable for any indirect, incidental, or consequential damages arising from product use or service delays.

8. Governing Law

  • These Terms & Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved under the jurisdiction of the courts of Sirajganj.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📞 Phone: 01731502001
📧 Email: shilpomoylungi@gmail.com
🏠 Address: Shyamgati, Belkuchi, Sirajganj